Twilio
AvailablePopularTwilio powers the SMS and voice capabilities of Vertos AI. Send appointment reminders, receive customer texts, and enable AI-powered phone conversations, all through your existing business number.
Key benefits
- Keep your existing business number
- 24/7 professional call handling
- Customers prefer texting
- Complete communication logs
How it works
Vertos AI uses Twilio's infrastructure to send and receive text messages and phone calls. Your customers interact with your business phone number while our AI handles the conversation. All communications are logged and can trigger automated workflows.
Easy setup process
Create a Twilio account or connect an existing one
Port your business phone number or get a new one
Configure SMS templates and AI voice settings
Set up call routing and fallback options
Test incoming and outgoing communications
Use cases
Two-Way SMS Conversations
Customers can text your business number with questions. Vertos AI responds intelligently or routes complex queries to your team.
Appointment Confirmations
Send SMS reminders that let customers confirm, reschedule, or cancel with a simple text reply.
After-Hours AI Answering
When calls come in after hours, our AI answers professionally, qualifies emergencies, and books appointments.
Related automations
Ready to connect Twilio?
Book a demo and see how Vertos AI works with the Twilio integration.