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Sub-processors

Last updated: January 2025

Vertos AI uses the following sub-processors to provide our services. All sub-processors are bound by data protection obligations equivalent to those in our Data Processing Agreement.

We conduct due diligence on all sub-processors to ensure they maintain appropriate security measures and comply with applicable data protection laws.

Vercel Inc.

Cloud hosting, CDN, and serverless functions

Data Processed:Application data, access logs, IP addresses for request routing
United States (US East)View their DPA

Neon, Inc.

PostgreSQL database hosting

Data Processed:All application data including user records, business data, transactions, audit logs
United States (AWS us-east-1)View their DPA

Clerk, Inc.

User authentication and identity management

Data Processed:User credentials, email addresses, session data, authentication logs
United StatesView their DPA

Stripe, Inc.

Payment processing and subscription billing

Data Processed:Billing information, payment card details (tokenized), transaction history
United StatesView their DPA

Resend, Inc.

Transactional email delivery

Data Processed:Email addresses, email content, delivery status, open/click tracking
United StatesView their DPA

Sentry (Functional Software, Inc.)

Application error tracking and performance monitoring

Data Processed:Error logs, stack traces, user context (anonymized), performance metrics
United StatesView their DPA

Twilio Inc.

SMS messaging and notifications

Data Processed:Phone numbers, SMS content, delivery status, messaging logs
United StatesView their DPA

International Data Transfers

Some sub-processors are located in the United States. For transfers of Personal Data from the EU/EEA, we rely on Standard Contractual Clauses (SCCs) and, where applicable, participation in the EU-US Data Privacy Framework. For details, see our Data Processing Agreement.

Subscribe to Sub-processor Updates

Per GDPR requirements, we notify customers of any changes to our sub-processor list at least 30 days before the change takes effect.

Or contact legal@vertosai.com to subscribe

Objection Process

If you object to a new or changed sub-processor, you may notify us within 30 days of receiving our update notification. We will work with you to address your concerns. If we cannot resolve the objection to your reasonable satisfaction, you may terminate the affected services without penalty.

To submit an objection, contact privacy@vertosai.com.